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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Top Dynamics 365 Features Released in 2026 You Should Know (Complete Guide)

Article

Top Dynamics 365 Features Released in 2026 You Should Know (Complete Guide)

Introduction Microsoft Dynamics 365 continues to evolve as one of the world’s leading business application platforms, helping organisati...

Softchief Learn 3 months ago 15

AsyncAPI Code Generation with Corvus: Typed Producers

Article

AsyncAPI Code Generation with Corvus: Typed Producers

Generate strongly-typed message producers from AsyncAPI specs using the Corvus CLI - validated payloads, channel address templates, and plugga...

endjin.com 3 months ago 21

Article

Ask Excel which months cost the most — and why

Microsoft Mechanics 3 months ago 17

Dynamics 365 Business Central: Configure text search language for multilingual environments (Text Search Language Optimizer)

Article

Dynamics 365 Business Central: Configure text search language for multilingual environments (Text Search Language Optimizer)

Hi, Readers.Today I would like to talk about how to configure text search language for multilingual environments (Text Search Language Optimiz...

Dynamics 365 Lab 3 months ago 27

SharePoint: Cross-post SharePoint News to Engage

Article

SharePoint: Cross-post SharePoint News to Engage

This feature allows SharePoint News authors to distribute posts to an Engage community or storyline while preserving full fidelity rendering a...

M365 Admin 3 months ago 18

Outlook: New Copilot entry point in Classic Outlook

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Outlook: New Copilot entry point in Classic Outlook

We’ve introduced a new experience for Copilot in the apps—a consistent entry point across apps that sits above your work and understands...

M365 Admin 3 months ago 18

When the Schedule Looks Full but the Day Falls Apart

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When the Schedule Looks Full but the Day Falls Apart

Scheduling usually looks manageable early on. A smaller service team can get by with one strong dispatcher, a whiteboard, and a handful of hab...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 16

How to Create Temporary Filtered Views in Microsoft Dynamics 365 with P2 Tags

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How to Create Temporary Filtered Views in Microsoft Dynamics 365 with P2 Tags

CRM Software Blog is proud to use a Dynamics 365 CRM system for Subscription Management built by P2Automation, with the P2 Control Layer. Our...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 17

Article

Act on Power Apps Data in Outlook via Work IQ

Microsoft Mechanics 3 months ago 22

Article

Power BI July 2026 Feature Summary

Welcome to the July 2026 Power BI update!This month, we're introducing new capabilities across reporting, modeling, mobile, and embedded analy...

Power BI Blog—Updates and News | Microsoft Power BI 3 months ago 55

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