Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

Microsoft’s AB‑Series Certifications: Powering AI‑First Business Transformation

Microsoft introduced the AB‑Series to validate skills in Copilot, Agentic AI, and AI‑driven business transformation. Below is the certificatio...

Arun Potti's MS CRM blog | Microsoft Dynamics CRM 6 months ago 23

Spotify

AI Risks You’re Ignoring and How to Fix Them

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Craig Taylor shares practical, real‑world guidance on cybersecurity...

Microsoft Business Applications Podcast 6 months ago 19

Article

Cumulative Update Summary for Microsoft Dynamics 365 Business Central (February, 2026)

Cumulative Update (February, 2026) for Microsoft Dynamics 365 Business Central is now released. BC27: CU04 Cloud (SaaS): Managing Production a...

Dynamics 365 Lab 6 months ago 23

Article

Mastering User Settings in SharePoint Framework

User preferences and settings are fundamental components of modern web applications. When developing SharePoint Framework (SPFx) solutions, th...

Microsoft 365 Developer Blog 6 months ago 16

Article

Power Automate: Get events (V4) shared mailbox fix

When your flow reads a shared mailbox calendar using the Office 365 Outlook → Get events (V4) connector, it can fail in a way that looks like...

The State of the Microsoft 365 Nation 6 months ago 7

Article

The hidden risk of using aka.ms shortURLs for Microsoft portals

Check out this article via web browser: The hidden risk of using aka.ms shortURLs for Microsoft portals We all love them: Microsoft’s sh...

JanBakker.tech - Sharing is Caring! 6 months ago 20

Article

How Much of Your Fabric Capacity Is Really Being Eaten by Background Jobs? (The 24-Hour Smoothing Trick Explained)

I was recently working with a customer and one of the questions they had is we are going to be running an ingestion process. We want to know h...

Home - Reporting/Analytics Made easy with FourMoo and Power BI 6 months ago 17

Article

The ultimate Microsoft 365 community event returns—your front‑row seat to the future of intelligent work

This event is your front-row seat to everything new and next across Microsoft 365—with hundreds of opportunities to learn directly from produc...

Microsoft 365 Blog - Homepage 6 months ago 15

Article

General Availability of Quality Evaluation Agent’s conversation capabilities

Quality Evaluation Agent in in Dynamics 365 Customer Service and Dynamics 365 is an AI-led evaluation framework that empowers teams to deliver...

Microsoft Dynamics 365 Blog 6 months ago 22

Article

Microsoft 365 & Power Platform Community Call – February 5th, 2026 – Screenshot Summary

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 6 months ago 11

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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