Dynamics 365 Customer Service Articles
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Article
Sell more efficiently with Dynamics 365 Sales Accelerator
Sales can be nuanced, yet the speed required to be successful in the industry doesn’t always allow for it. And selling is just one part of a s...
Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM
1 day ago
8
Article
Managed Environment in Power Platform (Part 3)
The first question is: What is the significance of Managed Environments, and what problems do they solve?With the growth of Power Platfo...
Power Platform , D365 CE & Cloud
1 day ago
7
Article
Filter Messages by Events
Outlook will add an “Events” filter to help users quickly find calendar invitations and event-related messages. Rolling out global...
M365 Admin
1 day ago
5
Article
OneDrive macOS Native Sync Engine
OneDrive for macOS will adopt a new Native Sync Engine by late November 2026, enhancing sync speed, reliability, and resource efficiency. Sync...
M365 Admin
1 day ago
7
Article
Improved OneDrive experience in Apple Files app
OneDrive’s integration with the Apple Files app on iOS will improve upload status visibility. Read-only shared OneDrive and SharePoint l...
M365 Admin
1 day ago
6
Article
Microsoft Edge: Security Update Alerts in the Edge management service
Administrators can set severity thresholds to receive alerts for Microsoft Edge updates with significant security fixes, including zero-day pa...
M365 Admin
1 day ago
6
Article
SharePoint Page and News Post: Content Update flow in the FAQ web part will be retired
The SharePoint FAQ web part’s Content Update flow, which provided AI-generated answer suggestions, will be retired worldwide by late Sep...
M365 Admin
1 day ago
6
Article
AI overview for SharePoint News posts in the SharePoint app for Teams
Users with eligible Microsoft 365 Copilot licenses can access AI-generated audio summaries of SharePoint News posts in the SharePoint app for ...
M365 Admin
1 day ago
5
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