Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 288 of 2733

Article

Microsoft 365 Copilot: Turn Copilot Pages into SharePoint News posts

Microsoft 365 Copilot will enable users to transfer content from Copilot Pages directly into SharePoint News posts for seamless editing and pu...

M365 Admin 6 months ago 5

Article

Microsoft 365 Copilot: Audio recap language expansion in Microsoft Teams

Microsoft Teams Audio Recap will support eight additional languages starting March 2026, available on all major clients for users with a Micro...

M365 Admin 6 months ago 5

Article

SharePoint: Backend migration for Weather, World Clock, and Events web parts

SharePoint’s Weather, World Clock, and Events web parts will switch from Bing Maps to Azure Maps backend by late April 2026. This automatic mi...

M365 Admin 6 months ago 6

Article

Outlook: Delimiter setting admin policy

A new Exchange Online admin policy will let admins set a tenant-wide default for using commas as recipient separators in Outlook mail compose ...

M365 Admin 6 months ago 9

Article

Microsoft Purview: Data Security Investigations – AI analysis enhancements

Microsoft Purview is enhancing Data Security Investigations with AI analysis improvements, including automatic preparation of items for AI ana...

M365 Admin 6 months ago 4

Article

Dynamics 365 Customer Service – Record and review full‑screen representative activity

We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will rea...

M365 Admin 6 months ago 4

Article

Outlook: One-step folder sharing

Today, sharing a folder requires manually sharing each parent folder in the hierarchy. Outlook will simplify this by allowing users to share a...

M365 Admin 6 months ago 6

Article

Microsoft Purview: Data Loss Prevention- Data Loss Prevention to safeguard sensitive web search in Microsoft 356 Copilot and Copilot Chat

We are expanding Microsoft Purview DLP for Microsoft 365 Copilot and Copilot Chat to safeguard web searches containing sensitive data. This re...

M365 Admin 6 months ago 6

Article

Coming Soon: AI-Powered Next Best Action for Dynamics 365 CRM

What if your CRM could tell your team exactly what to do next – and explain why? Sales and customer service teams using Microsoft Dynami...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 6 months ago 18

Article

Explore Dataverse Tools: FetchXML Formatter Online by Arun Potti

Arun Potti introduces an Online FetchXML Formatter to aid Dataverse/Dynamics 365 CE developers in managing complex FetchXML queries. This ligh...

Arun Potti's MS CRM blog | Microsoft Dynamics CRM 6 months ago 19

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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