Dynamics 365 Customer Service Articles
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Article
The phishing trick that hides in the reply button
A phishing email disguised as a quote request, and the reply-to trick that hid the fake address.
Manuel T. Gomes
2 months ago
18
Article
Azure DevOps in the GitHub Copilot App
The Azure DevOps plugin is now available for the GitHub Copilot app, allowing you to view and manage Azure DevOps pull requests and work items...
Azure DevOps Blog
2 months ago
21
Article
Customer Communication in Dynamics 365 CRM: WhatsApp, SMS, and Live Chat
How many different places does your team check to manage customer conversations? A website chat here, a WhatsApp message there, and an SMS upd...
Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting
2 months ago
14
Article
The Case of the Massive Loop Container
Why would a seemingly simple Loop workspace develop into a monster SharePoint Embedded container? That's the question to answer when a Loop co...
Office 365 for IT Pros
2 months ago
20
Article
Top 15 IT Careers That Will Still Be in High Demand After the AI Revolution
Introduction Artificial Intelligence is transforming the IT industry faster than any previous technological revolution. From AI-powered coding...
Softchief Learn
2 months ago
17
Article
Azure Kubernetes Service (AKS) for .NET Developers: A Practical Guide to Building and Deploying Scalable Applications
Introduction Modern software development has evolved far beyond deploying applications on a single web server. Today’s enterprise applic...
Softchief Learn
2 months ago
13
![[Beginner] Canvas App | Build a Canvas App screen by pasting YAML code](https://rajeevpentyala.com/wp-content/uploads/2026/08/Select_Screen-Paste.png)
Article
[Beginner] Canvas App | Build a Canvas App screen by pasting YAML code
If you have been building canvas screens by dragging controls, there is a faster option. Power Apps Studio can show you the YAML behind any co...
Rajeev Pentyala – Microsoft Power Platform
2 months ago
27
Article
Dynamics 365 Business Central: Manage credit limits (Warnings and Workflow)
Hi, Readers.Today, I would like to briefly talk about how to manage credit limits (Warnings and Workflow) in Business Central. Credit limits, ...
Dynamics 365 Lab
2 months ago
32
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