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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 229 of 2733

Microsoft Teams: Retirement of legacy third‑party meeting and call control APIs

Article

Microsoft Teams: Retirement of legacy third‑party meeting and call control APIs

Microsoft Teams will retire its legacy third-party meeting and call control APIs on June 30, 2026, removing external hardware/app control of m...

M365 Admin 5 months ago 2

Use Copilot to create and edit Pages in the Microsoft 365 Copilot mobile app

Article

Use Copilot to create and edit Pages in the Microsoft 365 Copilot mobile app

Microsoft 365 Copilot mobile app (iOS/Android) will enable users with a Premium license to create and edit Pages via Copilot chat starting lat...

M365 Admin 5 months ago 5

What’s new in the Microsoft Intune service update for March 2026

Article

What’s new in the Microsoft Intune service update for March 2026

The Microsoft Intune service update for March 2026 introduces a new service build, visible in the Tenant Status blade. Users should review the...

M365 Admin 5 months ago 3

Updates available for Microsoft 365 Apps for Current Channel

Article

Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...

M365 Admin 5 months ago 2

Microsoft Dataverse – Discover, build, customize, and extend with management MCP server

Article

Microsoft Dataverse – Discover, build, customize, and extend with management MCP server

We are announcing the ability to give developers and system integrators a central API-based foundation to discover and build custom management...

M365 Admin 5 months ago 4

Dynamics 365 Sales – Engage leads with deeper knowledge by connecting any data source to Sales Development agent

Article

Dynamics 365 Sales – Engage leads with deeper knowledge by connecting any data source to Sales Development agent

We are announcing the ability to engage leads with deeper knowledge by connecting any data source to a Sales Development agent in Dynamics 365...

M365 Admin 5 months ago 2

Dynamics 365 Sales – Connect Fabric Lakehouse data to AI‑powered sales research

Article

Dynamics 365 Sales – Connect Fabric Lakehouse data to AI‑powered sales research

We are announcing the ability to connect Microsoft Fabric Lakehouse data to AI-powered sales research in Dynamics 365 Sales. This feature will...

M365 Admin 5 months ago 2

Microsoft Purview: Information Protection – Apply default SharePoint library labels to data at rest

Article

Microsoft Purview: Information Protection – Apply default SharePoint library labels to data at rest

Enables auto‑labeling of existing SharePoint files to match the default sensitivity label configured on their document library. This helps org...

M365 Admin 5 months ago 3

Microsoft Teams: Badging updates help find messages that count in the chat list

Article

Microsoft Teams: Badging updates help find messages that count in the chat list

Microsoft Teams displays a badge on the app bar that reflects activity across chats and channels. Now, it’s easier to find and clear the messa...

M365 Admin 5 months ago 5

Microsoft Teams: Quick access to read items from unread-only view

Article

Microsoft Teams: Quick access to read items from unread-only view

Teams chat and channel lists can be filtered to show unread items only. When this filter is applied, hovering over a section reveals an eye ic...

M365 Admin 5 months ago 3

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