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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Business Central 2026 release wave 2 (BC29): Show recently used in lookups

Article

Business Central 2026 release wave 2 (BC29): Show recently used in lookups

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 2 months ago 11

Article

Tag Agents in Microsoft 365 Admin Centre #powerplatform #agent #microsoft365admin

Power Tech Speck (Girish Uppal) 2 months ago 9

Microsoft Teams: QR code protection in Teams messaging

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Microsoft Teams: QR code protection in Teams messaging

Microsoft Teams will provide additional protection for QR codes shared by external users in messages. Images containing QR codes from external...

M365 Admin 2 months ago 12

Microsoft Edge: Tab organization enhancements

Article

Microsoft Edge: Tab organization enhancements

Microsoft Edge is expanding tab and Workspace organization capabilities to suggest groupings, names, visuals, and labels. Users can manage the...

M365 Admin 2 months ago 13

Microsoft Entra Access Package | Automate Power Apps Code App Access

Article

Microsoft Entra Access Package | Automate Power Apps Code App Access

Lets say you built a Power Apps Code App and want to share it with a group of users. One of the options is : This process works fine. However ...

Rajeev Pentyala – Microsoft Power Platform 2 months ago 12

Article

Re: Power BI July 2026 Feature Summary

Hello, latest update crash the desktop app to open any file.

All Power BI Updates Blog posts 2 months ago 11

SQL Decomposition in a Nutshell

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SQL Decomposition in a Nutshell

Good software design principles apply inside the database too. See how decomposition, encapsulation, statelessness, and clear contracts can ma...

Azure SQL Devs’ Corner 2 months ago 9

Article

Re: Org apps with audiences for Power BI and Fabric (Generally Available)

The limitation of not being able to use service principals for deployment is a deal breaker, are there plans to solve this limitation?Limitati...

All Power BI Updates Blog posts 2 months ago 11

Workforce management meets AI: WEM MCP tools for Dynamics 365 Service Agent

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Workforce management meets AI: WEM MCP tools for Dynamics 365 Service Agent

Workforce Engagement Management (WEM) MCP tools for Dynamics 365 Service Agent bring workforce actions into Copilot, Microsoft Teams, and Outl...

Microsoft Dynamics 365 Blog 2 months ago 15

Advocating for Uptime: The 6 Phases of Change

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Advocating for Uptime: The 6 Phases of Change

Schema changes are inevitable, but downtime doesn’t have to be. Learn a phased approach to safely evolve a production SQL schema while applica...

Azure SQL Devs’ Corner 2 months ago 12

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