Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Starts a flow when someone joins a chosen team. Returns only the user ID and polls every 5 minutes.
For the list slicer:1. "Show selected first" isnt working when more than 1 field is present. It's not possible to even activate the toggle.2. ...
sigh. yes
The modern Attachments control in canvas apps lets users add, download and remove files on a record, and unlike the classic control, it no lon...
For companies already using Microsoft Dynamics 365 Business Central, choosing a CRM often comes down to more than comparing features. Dexpro D...
“What’s my number, and where am I against it?”…
Customer engagement increasingly depends on how well businesses use customer data to guide their next interaction. AI can help marketers plan ...
We are announcing the enhancement to improve support for building Copilot Chat agents, also known as declarative agents, that provide authorit...
Microsoft Clipchamp will add an admin policy control to manage user access to the AI-powered “Create a video” feature, rolling out...
Microsoft Teams will introduce an onboarding workflow to automatically connect new members to relevant channels, improving engagement and onbo...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Commerce
Dynamics 365 Contact Center
Dynamics 365 Customer Service
Dynamics 365 Customer Voice
Dynamics 365 Field Service
Dynamics 365 Finance
Dynamics 365 Human Resources
Dynamics 365 Marketing (Customer Insights)
Dynamics 365 Order Management System
Dynamics 365 Project Operations
Dynamics 365 Sales
Dynamics 365 Supply Chain Management
Microsoft 365
Microsoft 365 Copilot
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Excel
Microsoft OneNote
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power Platform
AI Builder
Copilot Studio
Dataverse
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Newsletter
A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.
