Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Power Automate: Office 365 Outlook - When a new event is created Trigger

The "When a new event is created" trigger monitors your Outlook calendar in Power Automate. Learn about UTC gotchas, duplicate triggers, and t...

Checking Chaos Out- How Smarter Maps in Dynamics 365 Are Transforming Hospitality Operations

Nobody at the Hotel Belle Vue sent confusion an invitation. Yet there it was, settled into the lobby like a long-stay guest who had somehow sk...

Configure Duplicate Detection Rules in Dynamics 365 CRM: 2026 Setup Guide

Connecting Power Apps Code App with Microsoft Copilot Studio Agent

As we previously learned how to configure and set up a Code App component in our earlier blog, we will now extend that implementation further....

Leverage User and Group Assignments to Limit User Access to Apps

Users and Group assignments can be added to Entra ID applications. Once assignments exist for an application, only assigned users can access t...

Azure Security: Private Vs. Service Endpoints

When connecting securely to a platform service such as a key vault or an Azure storage account, Microsoft recommends using a private endpoint ...

Major update of Dynamics 365 Business Central 2026 release wave 1 (BC28) is available for existing customers

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28) is generally available. More details: General Available: Dynamics 365 Business Ce...

Record to Report Process with Dynamics 365

How to Structure Marketing Automation in Dynamics to Avoid Data Silos and Improve Performance

Microsoft Dynamics 365 gives marketing and sales teams a shared system of record, but that doesn’t automatically mean your systems are working...