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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 211 of 2733

Microsoft 365 Copilot Chat: Use prepaid Copilot Credits without Pay‑As‑You‑Go billing

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Microsoft 365 Copilot Chat: Use prepaid Copilot Credits without Pay‑As‑You‑Go billing

Starting April 20, 2026, Microsoft 365 Copilot Chat will support using prepaid Copilot Credits without Pay-As-You-Go billing. Administrators c...

M365 Admin 4 months ago 3

Queues app on Microsoft Teams mobile

Article

Queues app on Microsoft Teams mobile

The Queues app on Microsoft Teams mobile (iOS and Android) will allow calling representatives and supervisors to manage call queues, view queu...

M365 Admin 4 months ago 4

Microsoft Purview | Information Protection: Sensitivity label inheritance for Teams meeting artifacts

Article

Microsoft Purview | Information Protection: Sensitivity label inheritance for Teams meeting artifacts

Microsoft Purview Information Protection will support sensitivity label inheritance for Teams meeting artifacts, such as transcripts, recordin...

M365 Admin 4 months ago 4

Broader Windows Autopatch availability to Microsoft 365 Government Community Cloud (GCC)

Article

Broader Windows Autopatch availability to Microsoft 365 Government Community Cloud (GCC)

Next month, Windows Autopatch will become more broadly available in Government Community Cloud (GCC). Previ...

M365 Admin 4 months ago 3

Support for Office LTSC 2021, and additional apps will end on October 13, 2026

Article

Support for Office LTSC 2021, and additional apps will end on October 13, 2026

Support for Office LTSC 2021 and related apps ends October 13, 2026, with no further updates or support. Organizations should upgrade to Micro...

M365 Admin 4 months ago 5

Microsoft Dataverse – Review existing application users to ensure each has an email address

Article

Microsoft Dataverse – Review existing application users to ensure each has an email address

Starting immediately, an email address is required when you create an application user. What action do I need to take? Please review your exis...

M365 Admin 4 months ago 6

Power Apps – Tenant-Level Microsoft 365 Copilot Settings to Enable Dataverse Data Access Announcement

Article

Power Apps – Tenant-Level Microsoft 365 Copilot Settings to Enable Dataverse Data Access Announcement

We are announcing that a new tenant‑level Copilot setting to manage Dataverse data availability in Microsoft 365 Copilot will be available in ...

M365 Admin 4 months ago 2

Microsoft Purview: eDiscovery – review set limit increase

Article

Microsoft Purview: eDiscovery – review set limit increase

Review set limit per case is increased from 20 per case to 100 per case. Product Release phase General Availability Release date May CY2026 Pl...

M365 Admin 4 months ago 4

Microsoft Copilot (Microsoft 365): Copilot Chat can now better match search results from Scanned PDFs and from text inside images embedded in Word, Excel, and PowerPoint

Article

Microsoft Copilot (Microsoft 365): Copilot Chat can now better match search results from Scanned PDFs and from text inside images embedded in Word, Excel, and PowerPoint

Copilot Chat can now better match search results from Scanned PDFs and from text that appears inside images embedded in Word, Excel, and Power...

M365 Admin 4 months ago 3

Outlook: Keep Invitations After Responding in Outlook Mobile

Article

Outlook: Keep Invitations After Responding in Outlook Mobile

You can now control whether meeting invitations are automatically removed from your inbox after you RSVP. Simply to go to settings, calendar, ...

M365 Admin 4 months ago 4

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