Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Article

How Real-Time Notifications in Dynamics 365 Improve Sales Productivity

Sales today isn’t just about effort, it’s about timing. The faster your team responds, the higher your chances of winning deals. Yet many sale...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 4 months ago 18

Article

Microsoft Purview: Migration tool in Unified Catalog to migrate classic glossary terms

Microsoft Purview introduces a built-in migration tool in Unified Catalog for Data Governance Admins and Stewards to migrate classic glossary ...

M365 Admin 4 months ago 7

Article

Use Copilot to explain selected slide content in PowerPoint Live

Starting mid-May 2026, Microsoft Teams meetings with PowerPoint Live will let attendees select slide text and get private, on-demand Copilot e...

M365 Admin 4 months ago 3

Article

Submit agent to the Agent Store from Agent Builder

Starting mid-May 2026, Agent Builder users can submit agents for admin review before publishing to the organization’s Agent Store catalo...

M365 Admin 4 months ago 17

Article

Microsoft Purview for agents: AI observability and insider risk management now generally available

Microsoft Purview for agents, including DSPM – AI Observability and Insider Risk Management, will be generally available by late May 2026. It ...

M365 Admin 4 months ago 53

Article

Expanded visibility for the Teams Reader role in the Teams admin center

The Teams Reader role in the Teams admin center will gain expanded read-only visibility of Teams and channel management details via the admin ...

M365 Admin 4 months ago 1

Article

Organizational Data Export Capability for Tenant Admins

Starting late April 2026, Microsoft 365 tenant admins with Global or Organizational Data Source Administrator roles can export raw organizatio...

M365 Admin 4 months ago 3

Article

Updates available for Microsoft 365 Apps for all channels

We’ve released updates to the following update channels for Microsoft 365 Apps: Current Channel Monthly Enterprise Channel Semi-Annual E...

M365 Admin 4 months ago 5

Article

The April 2026 Scan Cab is available

IMPORTANT: This notice only affects environments where Scan Cab is used to check for update compliance. The April 2026 Scan Cab was made avail...

M365 Admin 4 months ago 4

Article

Second deployment phase for Kerberos RC4 hardening begins with the April 2026 Windows security update

Windows updates released April 2026 and later begin the second deployment phase of protections for a Kerberos information disclosure vulnerabi...

M365 Admin 4 months ago 3

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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