Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Article

Microsoft Copilot vs ChatGPT: Choose the Right AI Assistant for Your Workflow

Introduction Microsoft Copilot vs ChatGPT comes down to one practical question: where does your work happen? Copilot connects closely with Mic...

Softchief Learn 1 month ago 14

Article

Azure App Service Deployment Best Practices for .NET Developers

Introduction Modern businesses are rapidly adopting cloud platforms to build and deploy applications faster while improving scalability, secur...

Softchief Learn 1 month ago 12

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Business Central 2026 release wave 2 (BC29): Restrict global symbol downloads to a specific minor version

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 1 month ago 13

Article

Build Apps with Copilot Cowork and Copilot Studio

Microsoft has announced natural language app building in Copilot Cowork and Copilot Studio. We can now describe a business app and let Copilot...

Rajeev Pentyala – Microsoft Power Platform 1 month ago 18

Article

Dynamics 365 Field Service: Streamline mobile work with an optimized Subgrid control

Business Value With a Subgrid optimized for mobile, frontline workers will experience click reduction and faster field workflows. Enhancements...

M365 Admin 1 month ago 11

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Microsoft Copilot (Microsoft M365): Copilot Chat can now better match search results from text that appears inside images embedded in Word, Excel, and PowerPoint file

Copilot Chat can now better match search results from text that appears inside images embedded in Word, Excel, and PowerPoint files is user...

M365 Admin 1 month ago 3

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How to restrict SharePoint site content discovery from Microsoft 365 Copilot?

Power Tech Speck (Girish Uppal) 1 month ago 12

Article

One Platform, Two Jobs: How GovCon365 AwardTrack Connects ERP and CRM for Government Contractors

GovCon365 AwardTrack is built specifically for government contractors, and government contractors juggle two very different sets of work. On o...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 1 month ago 13

Article

September Patches for Azure DevOps Server

We are releasing new patches for our self‑hosted product, Azure DevOps Server. We strongly recommend that all customers stay up to date with t...

Azure DevOps Blog 1 month ago 15

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Copilot Credits: Purchase Options, Environment Allocation, and Agent Limits

Copilot Credits measure usage for Copilot Studio and other eligible Microsoft AI services. Organizations can pay for this usage through prepai...

Rajeev Pentyala – Microsoft Power Platform 1 month ago 14

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Dynamics 365 Customer Service Articles

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