Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

How Do You Plan an On-Premises Microsoft Dynamics CRM Upgrade?

Upgrading an older on-premises Microsoft Dynamics CRM environment requires careful planning, especially when customizations, integrations, dat...

How TTEC Digital is using AI to reduce contact center complexity by 90%

How to Enable Microsoft 365 Copilot in Model-Driven Apps

Microsoft 365 Copilot brings conversational AI directly into Model-Driven Apps, allowing users to ask natural language questions about Dataver...

Join the Copilot Dev Camp Summit Fall Edition on September 30

The very first Copilot Dev Camp Summit will take place on September 30, 2026, at 8:00 AM Pacific Time, launching a new quarterly event for the...

Build the future of agentic ERP with new Microsoft Dynamics 365 capabilities

Discover what’s next for Microsoft Dynamics 365 ERP, from new capabilities across Finance, Supply Chain Management, Commerce, and more to the ...

How to prevent agent data leak with advanced connector policy | EP04 | Agents Under Control

AI Agent Governance in Microsoft Dynamics 365 CE/CRM: Security and Control at Scale

Most agent pilots are easy to keep track of because only a few people know what has been built. That changes once Sales, Customer Service, Mar...