Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

From Business Requirement to Enterprise AI Agent: A Blueprint for Safe, Measurable Delivery

Introduction A request to “reduce the support backlog” sounds clear until a team must decide what the agent can answer, which records it can a...

Managed apps vs. Power Apps Code Apps

First, Microsoft released App-skills for Copilot Cowork. It allows anyone to easily create managed apps (read previous post). Microsoft follow...

Business Central 2026 release wave 2 (BC29): Migrate table fields from Integer to BigInteger (Support for BigInteger field migration)

Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Episode 6.2: Retail Real-Time Analytics Platform | Enterprise Architecture Scenario

SharePoint Framework (SPFx) roadmap update – September 2026

New Copilot UX components heading to Generally Available in October 2026, SPFx 1.24 Beta 5 is now available, React 18 support is coming in 1.2...

SharePoint Framework (SPFx) roadmap update – September 2026

New Copilot UX components heading to Generally Available in October 2026, SPFx 1.24 Beta 5 is now available, React 18 support is coming in 1.2...

Fabric Fridays #143 - FabCon Review