Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Microsoft's People Skills service can use AI to attribute 16,000 different skills to users. Those skills show up on the user profile card. How...
Hi, Readers.Today I’d like to share a problem that some partner recently encountered in Business Central 2026 release wave 1 (BC28), new...
7 weeks in. 37 videos published. Still free. This week — we go end to end on Procure to Pay. Every SCM consultant talks about P2P. But how man...
Dynamics 365 users who rely on SSIS-based ETL processes often need to move, package, archive, or unpack files across cloud storage platforms. ...
Ground every Microsoft 365 Copilot response in your real work data. Pull context from SharePoint, OneDrive, Teams, email, and meetings — all t...
We are excited to announce general availability for the SharePoint Framework 1.23. We are rolling out new features in extensions, preview of n...
We are excited to announce general availability for the SharePoint Framework 1.23. We are rolling out new features in extensions, preview of n...
Enterprise systems are generating more data than ever before, yet trust in that data continues to decline. The issue is not the lack of analyt...
Microsoft Purview Content Explorer and Data Explorer will enforce the Data Classification List Viewer role for accessing classified data start...
Azure
Dynamics 365
Dynamics 365 Business Central
Dynamics 365 Commerce
Dynamics 365 Contact Center
Dynamics 365 Customer Service
Dynamics 365 Customer Voice
Dynamics 365 Field Service
Dynamics 365 Finance
Dynamics 365 Human Resources
Dynamics 365 Marketing (Customer Insights)
Dynamics 365 Order Management System
Dynamics 365 Project Operations
Dynamics 365 Sales
Dynamics 365 Supply Chain Management
Microsoft 365
Microsoft 365 Copilot
Microsoft 365 Graph
Microsoft 365 Sharepoint
Microsoft 365 Teams
Microsoft Excel
Microsoft OneNote
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Power Platform
AI Builder
Copilot Studio
Dataverse
Power Apps
Power Automate
Power BI
Power Fx
Power Pages
Newsletter
A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.
