Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 154 of 2733

Article

Enhancing Power Pages Security Using Security Agent

In today’s digital-first business environment, customer portals are expected to deliver far more than convenience. They must provide a seamles...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 3 months ago 15

Article

How to Override Field Values While Cloning in Dynamics 365? New Upgrade

Cloning records in Dynamics 365 already saves teams hours of repetitive work. But until now, every cloned record still needed manual cleanup -...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 3 months ago 14

Article

Microsoft Teams: Join Google Meet meetings in Teams Rooms on Windows

Organizations now have expanded meeting interoperability with two-way Direct Guest Join (DGJ) between Google Meet and Teams meetings. Teams Ro...

M365 Admin 3 months ago 3

Article

Microsoft Copilot Studio: Invoke agents as workflow steps with the agent node

Add an agent node to your workflow to reason over data, call tools, and return a response, all within a single step. The agent node lets you e...

M365 Admin 3 months ago 2

Article

Microsoft Teams: Preloaded video for Teams Events and Meetings

Users can now upload videos directly into a Teams event or meeting from OneDrive from the “Manage view” options when an organizer ...

M365 Admin 3 months ago 2

Article

Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench

Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and ...

M365 Admin 3 months ago 2

Article

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license

We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Custome...

M365 Admin 3 months ago 1

Article

Planner Synchronization of Microsoft 365 Message Center Notifications Improves

Microsoft published the very good news that the Planner synchronization with the Microsoft 365 message center will support HTML formatted text...

Office 365 for IT Pros 3 months ago 11

Article

Business Central 2026 release wave 1 (BC28.1): Control the lifecycle of report layouts (Layout Status)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...

Dynamics 365 Lab 3 months ago 14

Article

Exponential backoff and circuit breaker for Service Bus-triggered Azure Functions

Use exponential backoff and circuit breaker patterns in Azure Functions with Service Bus SDK bindings. Control retry storms, protect dependenc...

Azure SDK Blog 3 months ago 11

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Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

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