Dynamics 365 Customer Service Articles
Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
Re: Power BI October 2026 Feature Summary
I'd like to download the new version. The link from notification lead me here!Too BAD!
Microsoft Viva: Glint – Teams notification customization
Viva Glint admins can now customize the Microsoft Teams notifications sent for surveys. Admins can edit the title, message, and button label i...
Dynamics 365 Business Central: Expense Agent – Create expense reports per trip automatically
Expense Agent can automatically create expense reports based on identified business trips. You just need to configure the feature on the Expen...
Power Apps: Use Dataverse custom APIs in generative pages
Makers can have a generative page call a Dataverse custom API to run server-side business logic, such as approving an order, recalculating a p...
Power Apps: Form fill assistance supports more field types
We’re expanding form fill assistance in model-driven applications in Power Apps to support lookup, rich text, and multi-select choice fields, ...
Dynamics 365 Project Operations: Restrict task assignments to project team members
This feature strengthens assignment governance by limiting the resources displayed in the Assigned to column to members of the current project...
Microsoft Edge: Simplified Energy Saver
Energy saver, formerly known as efficiency mode, will have new defaults and different setting options. Edge will now support and recommend use...
Dynamics 365 Business Central: Expense Agent – Use Expense Manager role center
The Expense Manager Role Center is updated to provide a more focused and efficient experience for managing vendor and expense-related activiti...
Dynamics 365 Business Central: Finance – Use batch totals for payment journals
The Batch Total field on the Payment Journal page enhances payment processing by enabling you to work with and review a cumulative total for a...
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