Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Understanding OData in Dataverse | OData Series Part 1 | Power Platform & Dynamics 365

Dynamics 365 CRM Hierarchy Control vs Map My Relationships Hierarchy View

Why CRM Data Visualization in Dynamics 365 CRM Has Become Critical Sales leaders, service managers, and CRM administrators share a common frus...

How to Find Inactive (Stale) User Accounts

Inactive accounts can soak up a lot of paid-for but unused product licenses. With increases for Microsoft 365 licenses due to come into effect...

How to Integrate Application Insights with Copilot Studio for Better AI Monitoring

AI agents built using Microsoft Copilot Studio are now widely used for customer support, employee self-service, and IT automation. While build...

Dynamics 365 Business Central: How to create a new item from a picture/image (Out-of-the-Box)

Hi, Readers.Today I would like to share another mini tip about Business Central, how to create a new item from a picture. Items, among other p...

Open a Power Automate Flow for Edit Without Fixing Broken Connections First

While reviewing Power Automate flows recently, we ran into an issue where we could not open a flow in edit mode When opening the flow, Power A...

Finance Agent in Microsoft 365 Copilot - Home and Chat

Marketing Automation Governance for Dynamics: Preventing Chaos as Programs Scale

Marketing automation often starts with a handful of campaigns, a few forms, and a relatively small contact database. Then things grow. New nur...