Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.
First, Microsoft released App-skills for Copilot Cowork. It allows anyone to easily create managed apps (read previous post). Microsoft follow...
Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...
Import mode was intentionally excluded from this comparison. The main reason is straightforward: if report performance is the primary concern,...
We need to separate shortcuts into two scenarios: shortcuts to internal tables and shortcuts to external tables. For internal tables, the scen...
New Copilot UX components heading to Generally Available in October 2026, SPFx 1.24 Beta 5 is now available, React 18 support is coming in 1.2...
New Copilot UX components heading to Generally Available in October 2026, SPFx 1.24 Beta 5 is now available, React 18 support is coming in 1.2...
Hmm, cannot reproduce. Legend keeps working for me. What is your visual type?
Building the Foundation for Data, Analytics, and AI As organizations continue exploring AI, we're seeing a common challenge emerge. The quest...
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