Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Page 102 of 2733

Article

A Complete FAQ Guide to AI-Powered Next Best Action in Microsoft Dynamics 365 CRM

CRM systems contain valuable customer data, but data alone doesn’t tell users what to do next. Sales representatives, service agents, an...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 months ago 9

Article

Microsoft Entra: New service plans for Conditional Access and ID Protection for agents

Microsoft is adding new Entra service plans—Conditional Access for Agents and ID Protection for Agents—to Microsoft Agent 365 and Microsoft 36...

M365 Admin 2 months ago 1

Article

Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring

We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature...

M365 Admin 2 months ago 2

Article

Microsoft Teams: Interpreter simultaneous mode enhancements

Microsoft Teams is enhancing Interpreter simultaneous mode with distinct speaker voices, reduced visual distractions, audio activation confirm...

M365 Admin 2 months ago 3

Article

Microsoft SharePoint Online: Retirement of Restricted SharePoint Search

Restricted SharePoint Search (RSS) in SharePoint Online will retire by January 31, 2027, with new enablement blocked from July 31, 2026. Organ...

M365 Admin 2 months ago 2

Article

New in Cowork – the UI refresh and the cost question everyone’s asking

Have you noticed the new Cowork UI in the Microsoft 365 Copilot app? Overnight, the experience got a proper makeover in Frontier — a...

Vesa Nopanen – My Metaverse Day 2 months ago 14

Podcast

Rayfin | Go from prompt to production backend

Build production-ready enterprise apps in hours, not months. Describe the app you want using Rayfin's open-source SDK with GitHub Copilot, and...

Microsoft Mechanics Podcast 2 months ago 9

Article

SharePoint: Inline comments and notifications for Markdown files

We’re adding inline commenting support for Markdown files in OneDrive and SharePoint, making it easier for teams to review, discuss, and colla...

M365 Admin 2 months ago 4

Article

Microsoft Teams: Enhanced IntelliFrame with AI data channel for intelligent cameras

Teams Rooms on Windows users can now benefit from next generation IntelliFrame features on certified AI-capable cameras with on-device video p...

M365 Admin 2 months ago 2

Article

Outlook: Block External Images Settings Update

Outlook on the web and the new Outlook for Windows now support will support new settings for loading external images. New settings will allow ...

M365 Admin 2 months ago 5

‹
1
…
100
101
102
103
104
…
2733
›

Get the latest Dynamics 365 and Power Platform content in your inbox

A curated digest of community blogs, product news, videos, and podcasts — delivered without the noise.

Weekly updates Unsubscribe anytime Fresh community picks

Microsoft Dynamics 365 Customer Service: Latest Dynamics 365 Customer Service

Sidebar

Get the latest Dynamics 365 and Power Platform content in your inbox