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Dynamics 365 Customer Service Articles

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Using Copilot Code to rebuild a canvas Power App

Article

Using Copilot Code to rebuild a canvas Power App

I rebuilt my Power Apps canvas time tracking app in Microsoft Copilot Code in under an hour, on the same Dataverse tables. Here is how it went...

ReadyXRM – Stuff about the Microsoft Power Platform and Dynamics 365 10 hours ago 4

Article

How to track Usage in Microsoft Azure DevOps?

Power Tech Speck (Girish Uppal) 23 hours ago 5

Spot What Matters Fast: Card Colour Is Now in Kanban Board for Dynamics 365

Article

Spot What Matters Fast: Card Colour Is Now in Kanban Board for Dynamics 365

“See how Sales and Customer Service teams use coloured cards to find hot leads, urgent cases and big deals the moment they open the board.” Yo...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 1 day ago 4

Business Central Customisation Strategy: Build for Fit, Scale, and Easier Upgrades

Article

Business Central Customisation Strategy: Build for Fit, Scale, and Easier Upgrades

Introduction A sales order takes three extra steps because the system doesn’t match the way your team works. Adding a custom field may seem li...

Softchief Learn 1 day ago 5

Upgrade-Safe Business Central Extensions That Reduce Update Risk

Article

Upgrade-Safe Business Central Extensions That Reduce Update Risk

Introduction A Business Central update can turn a small customization into a costly repair if the extension depends on fragile assumptions. A ...

Softchief Learn 1 day ago 5

AI Weekly: Copilot Code Enters Public Frontier

Article

AI Weekly: Copilot Code Enters Public Frontier

Copilot Code enters public Frontier, PowerPoint gets interactive slides, Claude Duet arrives, and the week brings more business plugins, reusa...

Flow Alt Delete – Josh Cook [Microsoft MVP] – Power Automate | Power Apps | Logic Apps | Power Virtual Agents 1 day ago 9

Article

Re: Power BI September 2026 Feature Summary

alyssaphil & murray-kp, The new subscriptions are a nightmare. They are filling up my Sent Items folder in Outlook and I'm getting recei...

All Power BI Updates Blog posts 1 day ago 4

Code with Cosmos: Build a Production-Ready AI App in Four Episodes

Article

Code with Cosmos: Build a Production-Ready AI App in Four Episodes

Follow an AI application from a blank folder to a system built for production AI application development often starts with a promising prototy...

Azure Cosmos DB Blog 1 day ago 4

Article

Re: Power BI October 2026 Feature Summary

It automatically updates...

All Power BI Updates Blog posts 1 day ago 6

Article

Re: Power BI October 2026 Feature Summary

Great article but, where is the link to download the latest version?

All Power BI Updates Blog posts 1 day ago 6

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