Dynamics 365 Contact Center

Microsoft Dynamics 365: An agent-ready business applications platform

Instead of integrating AI around enterprise resource planning (ERP), organizations can bring agents into the flow of work, where business deci...

Build locally, ship to Azure: meet Azure SQL Developer

Big news: Azure SQL Developer is here, in private preview. It’s the Azure SQL Database engine, on your laptop, in a container. Build aga...

Microsoft 365 & Power Platform Community Call – July 23rd, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

From CRM System to Revenue Engine: How AI Is Turning Microsoft Dynamics 365 into a Proactive Growth Platform

Revenue leaders are operating in a more complex, higher-friction environment than at any point in the last decade. More channels, more stakeho...

We need to talk about... Dynamics 365 Field Service... Release Wave 1 for 2026

Today in my series on the changes we can expect to see as part of Release Wave 1 for 2026, Dynamics 365 Field Service is next. I will take a l...

Dynamics 365 and Power Platform 2026 Release Wave 1: A Mid-Wave Checkpoint

If you work with Dynamics 365 or the Power Platform long enough, you learn that release waves have a rhythm…

6 Ways Maplytics Transforms Financial Services Operations in Dynamics 365

The post 6 Ways Maplytics Transforms Financial Services Operations in Dynamics 365 appeared first on Blog | Maplytics.

Accelerate Your Sales Process with Dynamics 365 Sales Copilot Agents

Microsoft Dataverse – Run prompt columns on existing records in bulk (backfill)

We are announcing the ability to run prompt columns on existing records in bulk (backfill) in Microsoft Dataverse. This feature will reach pub...