Dynamics 365 Contact Center

Accelerate AI adoption with Microsoft Agent 365

The Optimal Shape for Power BI Data

Why Star Schema Matters More Than Ever in the Age of AI It was over a decade ago that Matt first posted on The Optimal Shape for Power BI Data...

Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests

We are announcing the ability to enable AI-assisted time-off and swap requests in Dynamics 365 Contact Center. This feature will reach public ...

Make Copilot Safe: Fix Data Governance First

Power Platform – May 2026 – Screenshot Summary

Community Call Highlights   Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

New Power Query experience in Power BI Desktop (Preview)

Authored by: Sara Lammini Rodriguez - Product Manager II, and Miguel Escobar - Senior Product Manager

How to prevent agents sprawl with environment strategies | EP01 | Agents Under Control

Power BI Update - May 2026

Power BI May 2026 Feature Summary

Author: Katie Murray, Senior Program Manager - Power BI continues to evolve with updates that make it easier to explore data, generate insight...