Dynamics 365 Contact Center

Power Platform – June 2026 – Screenshot Summary

Community Call Highlights   Quicklinks: Power Platform Community: Power Apps Power Automate Power BI Power Virtual Agents Power Pages M365 Pla...

Understanding Advanced Connector Policies in Power Platform – Quick Review

If you’ve ever looked at a Power Platform DLP policy and found it impossible to anticipate the impact on a specific environment, rest as...

Understanding Advanced Connector Policies in Power Platform – Quick Review

If you’ve ever looked at a Power Platform DLP policy and found it impossible to anticipate the impact on a specific environment, rest as...

Choosing the Right Microsoft Partner for Dynamics 365 Contact Center

Most organizations approach a contact center project by comparing platforms—features, licensing, and cost. That’s expected. But with Microsoft...

We tested the New Power BI Report Skills: The Future of AI-Powered Reporting? [Steb by step demo]

Azure Backup for Azure Cosmos DB Public Preview Adds Immutable Backups and Long-Term Retention

Azure Backup for Azure Cosmos DB Public Preview Adds Immutable Backups and Long-Term Retention Picture the first few hours after a serious dat...

Dynamic Content Blocks in Customer Insights – Journeys: A Smarter Way to Manage Email Content

Managing email content across multiple customer journeys can quietly become a headache. You create a great promotion block, paste it into seve...

Power Automate vs Click2Export: Which Is Better to Export Reports in Dynamics 365?

Organizations using Dynamics 365 often need more than just workflow automation. They need a reliable way to export reports, generate documents...

OneDrive: Find and browse document libraries on mobile

OneDrive iOS mobile will enhance access to SharePoint document libraries with a new Libraries view, search by library name, sorting options, a...

OneDrive: Improved Shared file experience on mobile

OneDrive mobile’s Shared view will update to a two-tab layout—”With you” and “By you”—adding sorting, file type filter...