Dynamics 365 Contact Center

Fixed Dataverse AI Prompt Columns Error: Principal user … is missing prvReadmsdyn_AIModel

The preview feature of Dataverse AI Prompt Columns enables us to tie specific Dataverse columns and add generative AI capabilities to be used ...

Microsoft Skills for Fabric Explained | AI Agent Skills for Microsoft Fabric

Basics of D365 CRM Plugin Development | TechMasala Knowledge Session #2

How the Insurance Industry Can Use Predictive AI to Make Smarter CRM Decisions

Insurance is a business built on risk. Every decision, who to sell to, when to follow up, which claim to investigate, which policy is about to...

Notes from building an agent on AgentCore end to end

I wanted a reason to use AgentCore end to end. Runtime, memory, guardrails, identity, the whole thing. A Bible Q&A agent felt like a good ...

Different Versions of Dataflow in Power BI and Microsoft Fabric

If you have worked with Power BI for a while, you have probably heard the word “dataflow.” But here is the thing — when people say...

When One Agent Isn’t Enough: Multi‑Agent Systems in Copilot Studio

Dynamics 365 Integration Improvements in KingswaySoft’s 2026 Release Wave 1

Organizations that integrate their systems with Dynamics 365 need tools that do more than move data from one system to another. They need bett...

Fabric Fridays #120 - Self-Service with Jacob Bennett