Dynamics 365 Contact Center

Real-world agent case studies - how organizations are using AI Agents

How to Secure Dynamics 365 Documents in SharePoint Automatically

The short answer: use a tool that automatically replicates your Dynamics 365 permission model into SharePoint. CB Dynamics 365 SharePoint Perm...

Why Semantic Models Behave Differently in Fabric Data Agents

By now, we’ve all heard something about Fabric Data Agents, or maybe under their previous name: AI Skills. The promise is compelling. Ask ques...

Power Query, Dataflows, and What’s Next — A Conversation with Miguel Escobar | Fabric Insider Ep. 3

Power Query is one of those tools that has been close to my heart for a very long time. I wrote a full book on it, I have trained thousands of...

Azure Container Storage for AKS | Free, fast, open‑source storage for Kubernetes on Azure

What’s new and coming next to Microsoft 365 Copilot and Teams

Hat on, roadmap rolling. ✨ I follow the Microsoft Admin Center (MAC) Message Center all the time — or to be precise, my AI teammate follows it...

How SharePoint Integration Improves Dynamics 365 Document Management

Managing business documents inside Dynamics 365 can become increasingly difficult as CRM data grows. Sales teams upload proposals, support tea...

Microsoft Purview | Data Lifecycle Management – Archive OneDrive and SharePoint files under retention

Microsoft Purview Data Lifecycle Management will enable archiving OneDrive and SharePoint files under retention policies to reduce storage cos...

Microsoft 365 Copilot app: Simplified, chat-centered experience

Microsoft 365 Copilot app updates introduce a streamlined, chat-centered experience with simplified navigation, a new Tasks tab, and consolida...

Microsoft 365 Copilot: Support for real-time screen sharing in Copilot voice sessions

Microsoft 365 Copilot will support real-time screen and camera sharing in voice sessions, enabling Copilot to analyze visual content and provi...