Dynamics 365 Contact Center

Microsoft Viva Engage: New left navigation controls for collapsing, resizing, and managing favorites

Microsoft Viva Engage now offers enhanced left navigation controls: users can collapse, resize the pane, favorite unlimited communities, and r...

Microsoft 365 Copilot: Review PDFs using the Copilot context menu on OneDrive iOS

Microsoft 365 Copilot on OneDrive iOS lets users select text in PDFs to explain, summarize, translate, or ask custom questions via the Ask Cop...

Microsoft OneDrive and SharePoint: Anchored comments in the PDF viewer

Microsoft is adding anchored comments to the PDF viewer in OneDrive and SharePoint on the web, enabling users to comment on specific spots or ...

Microsoft Teams: QR code protection for messages from external users

Microsoft Teams will blur QR code images from external users by default starting October 2026 to reduce phishing risks. Users can choose to re...

Microsoft 365 Copilot in PowerPoint: Guide Presentation Creation with Notes Steering and Strict Brand Adherence

Microsoft 365 Copilot in PowerPoint introduces Strict Brand Adherence and Notes Steering settings, enabling Brand Managers to ensure presentat...

Windows Office Hours: September 17, 2026

If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live ...

Why Entra Administrators Cannot Disable Their Own Accounts

When attempting to disable a user account in an interactive Graph session, I was told that the command failed because the accountEnabled prope...

Procurement and Vendor Management in Dynamics 365 Finance: A Complete Enterprise Guide

Introduction Procurement is no longer just about purchasing goods and services. In modern enterprises, procurement has become a strategic busi...

Stop Choosing Technologies Because Gartner Told You To

Enabling and Demo of Claude Fable 5 in Copilot Studio

Claude Fable 5 is now available in Microsoft Copilot Studio. Fable 5 is Anthropic’s high-end model primarily designed for hard, long-running w...