Enhancing Dynamics 365 Customer Service with Copilot Agent Management
In today’s business environment, organizations are not only adopting AI-powered agents to automate tasks but also looking for better ways to c...
Dynamics 365 Contact Center
In today’s business environment, organizations are not only adopting AI-powered agents to automate tasks but also looking for better ways to c...
When you build an app in Microsoft Power Apps, the screen layout is only the visible part. The real behavior of the app depends on the logic b...
In Microsoft Dataverse, users do not always see all the data stored in a table. What they can view depends on their security permissions, role...
Microsoft will delete unlicensed OneDrive for Business accounts that aren’t paid for (to be archived) after July 2026. Up to now, it’s been po...
In my previous post, Getting Started: Build Your First Power Apps Code App, I walked through the manual steps to scaffold and publish a Code A...
In this episode, Michael and Sarah interview a man who needs no introduction, John Savill, the CTO of America's Markets and Industries at Micr...
TL;DR: Most Dynamics 365 adoption problems are not technology problems. They are configuration, training, and post-go-live support problems. S...
We are releasing new patches for our self‑hosted product, Azure DevOps Server. We strongly recommend that all customers stay up to date with t...
Migrating from the Exchange Web Services (EWS) notification framework, which supports push, pull, and streaming notification types — to the Mi...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
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