Dynamics 365 Contact Center
We’ve released updates to the following update channel for Microsoft 365 Apps: Current Channel When this will happen: We’ll be gra...
We are announcing the ability to improve engagement and message timing with Outreach Optimization Agent in Dynamics 365 Customer Insights R...
We are announcing the ability to automatically update emails with the latest content in Dynamics 365 Customer Insights – Journeys. This ...
Microsoft Purview DLP for Exchange Online will enrich audit data with detailed matched conditions (e.g., sender, recipient, attachment, subjec...
Microsoft 365 will introduce granular access controls for Organizational Data custom attributes, allowing admins to limit attribute sharing to...
OneDrive will introduce a new option to save shortcuts in a dedicated Shortcuts folder instead of the root, reducing clutter and improving org...
Microsoft Purview Records Management will integrate with Power Automate to enable custom workflows when retention-labeled items reach the end ...
A Notifications Delivery Tracker for immediate Community announcements in Viva Engage will roll out worldwide in early July 2026. It provides ...
Outlook will group email notifications arriving within seconds into a single alert to reduce interruptions, rolling out from late June to mid-...
Windows Autopatch will undergo planned maintenance between late June and September 2026, lasting about 2 hours per tenant. During this time, t...
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