Dynamics 365 Contact Center

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Update to Microsoft Enterprise Content Delivery Network (eCDN) analytics data retention (360 days to 180 days)

Microsoft eCDN analytics data retention is reduced from 360 to 180 days, effective July 27, 2026. Data older than 180 days will be deleted aut...

M365 Admin 2 months ago 3

Article

Microsoft Purview will enable Global Reader and Security Reader roles to view role assignments and scopes in the Purview and Defender portals ...

M365 Admin 2 months ago 3

Article

Intune will support macOS 15 and later after Apple’s macOS Golden Gate 27 release this year. Existing devices on macOS 14.x or below rem...

M365 Admin 2 months ago 1

Article

Microsoft Intune will require iOS/iPadOS 18 or higher after Apple’s iOS/iPadOS 27 release later this year. Organizations should check de...

M365 Admin 2 months ago 2

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We are announcing the ability to evaluate AI action outcomes for the inline Agent action in workflows in Copilot Studio. This feature will be ...

M365 Admin 2 months ago 1

Article

We are announcing the ability to create agents optimized for Microsoft 365 and Microsoft 365 Copilot users in Microsoft Copilot Studio (MCS). ...

M365 Admin 2 months ago 2

Article

We are announcing the ability to use advanced connector policies (ACP) to govern which connectors, connector actions, and Model Context Protoc...

M365 Admin 2 months ago 4

Article

This notice provides an update to the Microsoft Online Services Subprocessors List.Microsoft may engage non-Microsoft organizations to help pr...

M365 Admin 2 months ago 1

Article

We are announcing the ability to enhance troubleshooting with improved error messaging and evaluation retries in the Dynamics 365 Contact Cent...

M365 Admin 2 months ago 2

Article

Delta queries are a Microsoft Graph mechanism to allow applications to query resources to find objects that have changed since a baseline was ...

Office 365 for IT Pros 2 months ago 13

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