Dynamics 365 Contact Center

Microsoft Copilot Studio: Block the use of maker-provided credentials for authentication

By blocking the use of maker’s credentials by AI agents, admins can increase the security and compliance of agents in their organization...

Planner: Task Details Sidecar experience

The Task Details Sidecar lets you view and edit task details in a side pane while keeping your Board, Grid, or My Tasks view visible. Update t...

Outlook: Improvements to Save Contacts on iPhone and iPad

Outlook contacts become available system-wide (caller ID, Phone, Messages, Siri) using Apple’s Contact Provider framework — without full...

‘find-skills’ Skill | Let Your AI Agent Find the Right Skill

In a previous post I showed how to browse skills.sh and install a Skill. While you can search skills on the portal, picking the right one is t...

Copilot Cowork Browser Use

Enable Copilot Cowork browser use in Microsoft Edge by turning on Allow browser access in the Microsoft 365 admin center before asking Cowork ...

Microsoft 365 & Power Platform Community Call – July 2nd, 2026 – Screenshot Summary

Call Highlights   SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Power BI Tutorial for Beginners (Step-by-Step in 30 Minutes)

Optimizing a Sales KPI Report in Power BI for Better Sales Visibility

Optimizing a Sales KPI Report in Power BI for Better Sales Visibility Introduction Sales teams work with a lot of data every day, including le...