We need to talk about... Dynamics 365 Customer Service... Release Wave 1 for 2026
Today in my series on the changes we can expect to see as part of Release Wave 1 for 2026, Dynamics 365 Customer Service is next. I will take ...
Dynamics 365 Commerce
Today in my series on the changes we can expect to see as part of Release Wave 1 for 2026, Dynamics 365 Customer Service is next. I will take ...
Organizations using Microsoft Dynamics 365 generate a large volume of documents every day, from sales proposals and contracts to service repor...
Microsoft 365 Copilot will enhance summarized answers above search results with more concise, scannable responses and improved UI for continui...
Outlook emails can now be added as references in Microsoft 365 Copilot Notebooks, allowing Copilot to use email content alongside files for mo...
Microsoft Planner will no longer enforce start dates to be before due dates. Users can set start and due dates independently without automatic...
OneDrive is transitioning its URLs from contoso-my.sharepoint.com to onedrive.cloud.microsoft starting July 2026, aligning with Microsoft’s cl...
Microsoft Viva Engage will switch its GIF provider from Tenor to GIPHY by late July 2026, aligning with Microsoft Teams for a consistent exper...
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will...
We are announcing the ability to connect Dynamics 365 Sales to Copilot Cowork with Skills. This feature will reach general availability on Jun...
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