Dynamics 365 Commerce

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Announcing General Availability of Proactive Voice Enhancements in Dynamics 365 Contact Center

Answering machine detection, SIP call outcomes, and predictive dialing are now available for proactive voice scenarios. The post Announcing Ge...

Microsoft Dynamics 365 Blog 7 months ago 15

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Access Teams let you give people access to one specific record, not the whole table.Access Teams in Microsoft Dataverse are a powerful way to ...

Power Platform , D365 CE & Cloud 7 months ago 54

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In 2026, customer communication expectations have fundamentally changed. Today’s buyers demand instant, conversational, and mobile-friendly in...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 7 months ago 16

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As a customer service leader, have you ever had the need to report on how customer service conversations actually end, not just that they happ...

Dynamics 365 Talk – D365 "Taylored" to you! 7 months ago 28

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Users can now copy tables created in Copilot. Leverage Copilot to make your content better and use it anywhere you need to. Product Release ph...

M365 Admin 7 months ago 2

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We’re simplifying the Input Box in Copilot Chat by bringing together various user actions under the Plus menu (+). The unified Plus menu...

M365 Admin 7 months ago 1

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You can join a Microsoft webinar from a Teams Room on Android and interact seamlessly during the event. Available for Teams Rooms Pro. Product...

M365 Admin 7 months ago 1

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Unified Tenant Configuration Management (UTCM) is a new tenant configuration management solution that can monitor changes to over 300 resource...

Office 365 for IT Pros 7 months ago 25

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Microsoft Teams will add an ongoing meetings indicator in channels using the threads layout, showing active meetings with details and a Join b...

M365 Admin 7 months ago 2

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Microsoft Purview introduces a new Purview Agent Deployment role added to several built-in role groups, allowing analysts to deploy and manage...

M365 Admin 7 months ago 2

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