Dynamics 365 Commerce

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Microsoft 365 Copilot: New chat-first design for the Copilot mobile app

Microsoft 365 Copilot mobile app will get a new chat-first design starting late April 2026, with updates to navigation, chat input, and voice ...

M365 Admin 5 months ago 14

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Microsoft Purview eDiscovery (Premium) will increase the maximum review sets per case from 20 to 100, improving scalability for large investig...

M365 Admin 5 months ago 11

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Microsoft Purview Data Security Investigations will add an AI-powered personal data examination by late April 2026, identifying personal infor...

M365 Admin 5 months ago 6

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We are announcing the ability to identify your customers easier with enhanced authentication methods and mid-conversation authentication for l...

M365 Admin 5 months ago 5

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We are announcing the ability for supervisors and quality managers to evaluate multiple closed conversations on demand, directly from the conv...

M365 Admin 5 months ago 5

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Copilot Cowork is now available in Frontier for Microsoft 365 Copilot Premium users, enabling multi-step task orchestration across apps with u...

M365 Admin 5 months ago 3

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Researcher’s new Auto Critique improves draft quality by reviewing structure, sources, and citations. Model Council compares reports from mult...

M365 Admin 5 months ago 3

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We are announcing the ability to boost engagement with Copilot-powered conversational text messages in Dynamics 365 Customer Insights – ...

M365 Admin 5 months ago 17

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We are announcing a new feature for Dynamics 365 Customer Service known as Case Sentiment Insights. This feature is designed to give agents an...

M365 Admin 5 months ago 6

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We are announcing the ability to simulate case‑resolution flows before production in Dynamics 365 Customer Service. This feature will reach ge...

M365 Admin 5 months ago 7

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