Microsoft Dynamics 365 Business Central: Latest Dynamics 365 Business Central

Dive into the world of Microsoft Dynamics 365 Business Central with our curated collection of blogs. Stay informed about the latest updates, tips, and best practices to optimize your business processes and drive success with Business Central.

Page 218 of 3326

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Dynamics 365 Project Operations – Add support for Lookups on custom columns

We are announcing the ability to add Lookup data type fields as enterprise task custom columns within the task grid in Dynamics 365 Project Op...

M365 Admin 4 months ago 3

Article

Microsoft Power Automate – Support for normalized schema import for data ingestion

We are announcing the ability to ingest data in a normalized data structure format for process mining in Power Automate. This feature will rea...

M365 Admin 4 months ago 3

Article

Dynamics 365 Customer Service – Add knowledge citations to case resolution

We are announcing the ability to include knowledge citations in agent-drafted resolution emails in Dynamics 365 Customer Service. This feature...

M365 Admin 4 months ago 1

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Dynamics 365 Contact Center – Use average wait time diagnostics to get wait-time predictions

We are announcing the ability to use average wait time diagnostics to get wait-time predictions in Dynamics 365 Contact Center. This feature w...

M365 Admin 4 months ago 7

Article

Microsoft Copilot Studio – Voice Agent Evaluation

We are announcing the ability to evaluate voice agents by assessing spoken interactions through their text representations in Microsoft Copilo...

M365 Admin 4 months ago 2

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Dynamics 365 Contact Center – Pinned contacts and queues during consult and transfer

We are announcing the ability to pin contacts and queues during consult and transfer in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 6

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Dynamics 365 Contact Center – Average wait time in messaging API channels

We are announcing the ability to utilize average wait time in messaging API channels in Dynamics 365 Contact Center. This feature will reach g...

M365 Admin 4 months ago 3

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Dynamics 365 Contact Center – Track segment-level metrics across queues

We are announcing the ability to track segment-level metrics across queues in Dynamics 365 Contact Center. This feature will reach general ava...

M365 Admin 4 months ago 1

Article

Microsoft Copilot Studio – Add SharePoint lists as a knowledge source

We are announcing the ability to add SharePoint lists as a knowledge source in Microsoft Copilot Studio. This feature will reach general avail...

M365 Admin 4 months ago 3

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Dynamics 365 Customer Insights – Journeys – Set message expirations to keep communication relevant

We are announcing the ability to set message expirations to keep communication relevant in Dynamics 365 Customer Insights – Journeys. Th...

M365 Admin 4 months ago 3

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Microsoft Dynamics 365 Business Central: Latest Dynamics 365 Business Central

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