Microsoft Dynamics 365 Business Central: Latest Dynamics 365 Business Central

Business Central 2026 release wave 1 (BC28.1): Create new Purchase Invoice from PDF (Out-of-the-Box)

Hi, Readers.Dynamics 365 Business Central 2026 wave 1 (BC28.1) is generally available. More details: Cumulative Update Summary for Micros...

Step by Step | Copilot Studio Agent – Integrate Application Insights

In this article, I will walk you through integrating Azure Application Insights with a Microsoft Copilot Studio custom agent. By the end, you ...

CRM in the flow of work | Dynamics 365 Sales

Welcome to the agentic contact center | Dynamics 365 Contact Center

Power Apps MCP server introduces closed-loop learning for enterprise agents

Building agents is fast. Teaching them how your organization works has been the hard part. Introducing closed-loop learning on the Power Apps ...

Using Copilot Natural Language Search in Dynamics 365 CRM Without Overthinking It

Copilot Natural Language Search in Dynamics 365 CRM lets users ask plain-language questions to quickly find records, generate simple charts, a...

Beyond Static Lists: Advanced Segmentation Techniques for Modern Marketing Teams

Segmentation has always been central to effective marketing. The more relevant your audience targeting, the more likely your campaigns are to ...

Microsoft Dynamics 365 Contact Center: What Real-Time Voice Agents Mean for Service Operations

In recent conversations, a specific question has started to come up more frequently: What happens when AI is no longer assisting service teams...