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Dynamics 365 CE 2026 Release Wave 1 Launch Event Webinar

Western Computer recently hosted a launch event walking through Dynamics 365 CE 2026 Release Wave 1, focused on what's changing across Sales, ...

The next frontier of workforce planning: from forecasting to AI usage and Credit Estimation

AI is transforming workforce planning in Dynamics 365, where intelligent agents now execute core service tasks and contribute directly to busi...

Agents Answer Questions. Real Work Is Complicated. – Microsoft Official

Enhancing Power Pages Security Using Security Agent

In today’s digital-first business environment, customer portals are expected to deliver far more than convenience. They must provide a seamles...

How to Override Field Values While Cloning in Dynamics 365? New Upgrade

Cloning records in Dynamics 365 already saves teams hours of repetitive work. But until now, every cloned record still needed manual cleanup -...

Microsoft Teams: Join Google Meet meetings in Teams Rooms on Windows

Organizations now have expanded meeting interoperability with two-way Direct Guest Join (DGJ) between Google Meet and Teams meetings. Teams Ro...

Microsoft Copilot Studio: Invoke agents as workflow steps with the agent node

Add an agent node to your workflow to reason over data, call tools, and return a response, all within a single step. The agent node lets you e...

Microsoft Teams: Preloaded video for Teams Events and Meetings

Users can now upload videos directly into a Teams event or meeting from OneDrive from the “Manage view” options when an organizer ...

Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench

Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and ...

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license

We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Custome...