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Microsoft Copilot (Microsoft 365): Multiple Voice Styles in M365 Copilot voice chats

Users can select from multiple voice style options for their voice experience in M365 Copilot. Product Release phase General Availability Rele...

Microsoft Purview: Data Loss Prevention – User Based Aggregation of DLP Alerts

Enable aggregation of DLP alerts based on common entities user even when multiple rules are matched. This feature should consolidate related a...

Testing the New RunJobForSandbox Option in Bulk Delete Jobs (Preview) – Dataverse / Dynamics 365

Microsoft recently introduced a preview feature for Dataverse Bulk Delete Jobs that provides additional control over bulk delete processing. O...

Why Dynamics 365 Starts to Break Down Without Ongoing Support

Getting Dynamics 365 live is a big milestone—but it’s usually where the real issues start to surface. Questions pile up, processes evolve, and...

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AI-Powered Duplicate Merge in Dynamics 365 CRM – New Release

If you manage Dynamics 365 CRM data, you know the merge screen. Two duplicate records. Six conflicting fields. And someone, usually the busies...

Enhancing Power Pages Experience with Copilot Hub

Artificial Intelligence is rapidly becoming the backbone of modern web experiences. Microsoft Power Pages has embraced this shift by weaving A...

Public Preview: Quality Evaluation Agent Extends Quality Oversight to Email

The Quality Evaluation Agent (QEA) in Dynamics 365 Customer Service now supports email evaluations, available in Public Preview. The same stru...

Office 365 for IT Pros June 2026 Update

The 132nd monthly update for the Office 365 for IT Pros eBook is now available for subscribers to download the refreshed EPUB and PDF files fr...

We need to talk about... Dynamics 365 Sales... Release Wave 1 for 2026

Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 1 for 2026. If you've been following my bl...