Microsoft Dynamics 365 & Power Platform Posts

Article

Dynamics 365 Contact Center – Assign conversation to expert who engaged with the customer previously

We are announcing the ability to assign conversations to experts who engaged with the customer previously in Dynamics 365 Contact Center. This...

M365 Admin 16 days ago 5

Article

Microsoft Copilot is rolling out GPT-6.1 Sol and Claude Sonnet 5.5 AI models starting September 30, 2026, across Cowork, Copilot Studio, Word,...

M365 Admin 16 days ago 5

Article

Microsoft Teams is redesigning the Calls app for multi-line calling users, organizing call history, voicemails, and recordings by phone line i...

M365 Admin 16 days ago 11

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Microsoft Edge’s Copilot is updated with a new icon, simplified UX, and enhanced features like Voice and Vision. The rollout begins mid-...

M365 Admin 16 days ago 11

Article

Business Value Accurate tariff numbers and country/region of origin values support international shipping and customs reporting. Synchronizing...

M365 Admin 16 days ago 6

Article

“Read help, EULA, privacy statement, and locale-aware context-sensitive help links from an app manifest at runtime through additional Mo...

M365 Admin 16 days ago 7

Article

The new data model for storing fields from table extensions allows developers to define keys across fields from the base table and table exten...

M365 Admin 16 days ago 6

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Expense Agent can identify and handle duplicated expense submissions. Key capabilities include: Enhanced duplicate detection that identifies e...

M365 Admin 16 days ago 6

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“Use ALTool to compile, deploy, and run AL test projects from scripts or pipelines, with structured JSON results for test methods and pa...

M365 Admin 16 days ago 6

Article

Use new APIs on the report inbox to extend automation with Power Automate or MCP to reports. Product Release phase General Availability Releas...

M365 Admin 16 days ago 6

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