Microsoft Dynamics 365 Customer Experience Analyst : Configure work assignment
Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
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Work Assignment in Dynamics 365 ensures that incoming records—such as leads, opportunities, or cases—are automatically distributed to the righ...
Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...
Microsoft Copilot is an AI-powered assistant embedded across Dynamics 365 and the Power Platform that helps users work smarter by reducing man...
Well, folks, Microsoft is at it again! They’ve just dropped some serious coolness with the 2024 wave 2 release notes! I’m very excited to brin...
In this blog post, you'll explore the Warehouse management only mode feature in Microsoft Dynamics 365 Supply Chain Management, which can tran...
In this post, the focus is on integrating Power BI Reporting with Dynamics 365 in 2024. To begin with, you need to create a new Power BI works...
Efficient product management is crucial for businesses using Dynamics 365 for Sales. In this article, we will explore how to optimize your pro...
The sales pipeline is a visual representation of where prospects are within the sales funne The post Manage opportunities more effectively wit...
We share the story of a US-based product development, marketing, and sales organization that is partnering with HCL’s Microsoft Business Appli...
In Dynamics 365 CE, Project Service is used to manage service based projects. The below flow explains how a project service flow looks like. T...