Microsoft Dynamics 365 Sales: Latest updates

{How to} Get relevant results with filters for Copilot Dynamics 365 Customer Service

In this post, Malla Reddy Gurram shares his tips on how to get relevant results with filters for Copilot Dynamics 365 Customer Service. He rec...

Eliminate Dynamics 365 CRM Duplicates with Master Record Selection and Fuzzy Merging Logic to boost sales productivity!

Accurate data is the lifeblood of any successful CRM system and sales process. But let’s face it, duplicate records are a persistent pro...

Microsoft Copilot for Sales & Copilot for Service now generally available

Launched in previews in 2023, both versions of Microsoft Copilot, covering Sales and Customer Service have now reached general release status....

Prevent and Remove Duplicates in Dynamics 365 CRM: 5 Benefits of Data Hygiene App DeDupeD

In sales, success hinges on data – its accuracy and relevance. For businesses using Dynamics 365 CRM, data quality is important for informed d...

5 Ways Dynamics 365 CRM is Revolutionising Government Services

In today's society, government services play a critical role in ensuring everything runs as smoothly as possible. These services can range fro...

Resources Available to Train and Continuously Support Your Dynamics 365 CE (CRM) Users

Ensuring success in your Microsoft Dynamics 365 CRM implementation calls for effective support and continuous user training. Neglecting these ...

Exchange Online Connectors, Pay as you Go with Syntex, Viva Sales and new Teams experiences rolling out: Practical 365 Podcast S3 E22

Tune in to the latest episode of the Practical 365 Podcast for updates on recent changes made to Exchange Online and other Microsoft products....

Considerations when extracting Dynamics 365 Marketing Insights

For those using Dynamics 365 Marketing, it's important to consider the best strategies for extracting marketing insights. Microsoft has direct...