Microsoft Dynamics 365 Sales: Latest videos

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This post is about how Copilot in Microsoft Dynamics 365 Customer Service can assist in streamlining customer service by providing exemplary s...

Dynamics 365 Wave 2 2023: Top 10 Features You Need to Know!

Targeting Lead Audiences Using Microsoft Dynamics 365 Marketing

Learn how to effectively target lead audiences using Microsoft Dynamics 365 Marketing in this informative video. The speaker dives into the fe...

Gain business and channel insights

This post revolves around the basic idea of gaining insights in business and channel more effectively using Dynamics 365 F. The presentation "...

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

This video tutorial teaches you how to automatically update currency exchange rates in Dynamics 365/Dataverse using Power Automate. With the c...

What are the steps to create a plugin in Microsoft Dynamics 365 #CRM | Demo | 2022 💻

If you're looking to create a plugin in Microsoft Dynamics 365 CRM, this tutorial provides a step-by-step guide to get you started. The video ...

Dynamics 365 Field Service is Getting Major updates with Hector Garcia Tellado

If you're a user of Dynamics 365 Field Service, you'll be pleased to hear that major updates are on the horizon. In this video podcast, Hector...

Clone/Copy Dynamics 365 CRM Records in just 1 click

This video tutorial teaches you how to clone or copy Dynamics 365 CRM records with just a single click. Dynamics 365 is a powerful CRM tool th...

CRM Sales Bot Demo - June 2021 Washington, DC User Group

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...