Dynamics 365 Customer Service – Configure quality evaluation with quality evaluation agent
We are announcing the ability to configure quality evaluation framework with Quality Evaluation Agent in Dynamics 365 Customer Service. This f...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the ability to configure quality evaluation framework with Quality Evaluation Agent in Dynamics 365 Customer Service. This f...
Exceptional customer service doesn’t end when a support ticket is closed. In many cases, the most insightful feedback comes after the re...
The digital world is going insane with tech developments easing operational challenges of companies. However, this development is leading to s...
Here are the steps to perform to add a new Partner in Power Apps based Project Tracking system. Read more about the Prospect and Project Manag...
It’s a very fair question, but it does depend on what you’re trying to achieve and what you’ll use the application for. Starting with Dynamics...
Introduction Curious about what’s new in Dynamics 365 Sales for 2024? The Wave 1 Release is packed with exciting newfeatures… The post F...
Inadvertently deleting important data can be a nightmare, but Microsoft Dataverse and Dynamics 365 are making it easier for users to recover a...
Understanding the various AI tools available in Dynamics 365 CRM, particularly Copilot for Sales, can be a challenging feat, considering the r...
We are excited to announce public preview of the App Compliance Automation Tool for Microsoft 365 to simplify the certification process is com...
In this post, the Microsoft Dynamics 365 Blog shares the stories of customers who have migrated to Dynamics 365. Many organizations that opera...
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