Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
If you’ve invested in Microsoft Dynamics 365 CRM, you probably envisioned your team logging in daily, updating records, and using it as their ...
One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. This is built on top of the existing Dynamic...
You might remember my article from February, where I gave a sneak peek at the new features coming in the 2025 Release Wave 1 for Dynamics 365 ...
Hi, Readers.Business Central users are assigned a Dynamics 365 Business Central license that allows them to view, modify and act on their busi...
Imagine a customer service team at a busy call center handling a flood of new requests and inquiries. Each record, including service requests ...
Below we can see the resource cell template (or view) applied that defines the images, values, and fields displayed for the resource in the Sc...
The secret to marketing success? Integration and automation. 💡 Marketing departments worldwide are reaping the benefits of integrating their ...
Today, we are happy to announce that the App Compliance Automation Tool for Microsoft 365 is now in public preview. ACAT simplifies the certif...
In a bid to simplify administration for Dynamics 365 Customer Service, Microsoft have introduced a new Customer Service Admin Center app. Why ...
Omnichannel for Customer Service Omnichannel for Customer Service provides omnichannel capabilities for Dynamics 365. Giving us web chat, SM...
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