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Microsoft Dynamics 365 Project Service Automation: Latest updates

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

Simplify Record Numbering in Dynamics 365 with an Advanced Auto-Counter

If you’ve ever managed records in Dynamics 365, you know how messy numbering can get once your system scales. The default auto-numbering works...

26 days ago

How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs

In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....

5 months ago

Dynamics 365 Contact Center – Audio Files in IVR

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we create an IVR using Copilot Studio. It is possible to...

1 year ago

Use expanded Copilot for Service capabilities in your CRM

On July 1, we are introducing several new capabilities in Copilot for Service to further support agents working in their CRM of choice. The p...

1 year ago

Integrating WhatsApp Business API with Dynamics 365 CRM | Tutorial

This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...

1 year ago

Announcing automatic Copilot enablement in Customer Service

Starting January 19, 2024, Microsoft Copilot in Dynamics 365 Customer Service will be automatically installed and enabled in your Dynamics 365...

1 year ago

Improved Work order experience in Dynamics 365 Field Service

A new work order management interface is included in Dynamics 365 Field service release wave 2 of 2023. The new interface makes it easier to g...

1 year ago

Integrate Microsoft Dynamics 365 with Other Software

Real-time data integration has become a crucial element in today's fast-paced business environment if companies strive to stay competitive. Ki...

2 years ago

2023 Release Wave 1: D365 Customer Service | Part 1

Get ready for a sneak peek into the upcoming features of the 2023 Release Wave 1 for D365 Customer Service. The release notes for this latest ...

2 years ago

Guided selling and Process Compliance with Business Process Checklist in Dynamics 365 CRM

This video dives into how business process checklists in Dynamics 365 CRM can be used to assist in guided selling and ensure process complianc...

2 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest updates

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