Use session restore for seamless continuity in Customer Service
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...
Hi, Readers.The public preview for Dynamics 365 Business Central 2024 release wave 1 (BC24) is available. Learn more: Link. I will contin...
If you're seeking to integrate Dynamics 365 Customer Engagement (CE) with Shopify, there are numerous options available. For those unfamiliar ...
This post is the second part of a series on the best practices for using offline mode in the Field Service Mobile app. The article focuses on ...
In this video, Microsoft's Vice President of Power Automate Strategy, Charles Lamanna, explores the future of technology and automation. Throu...
For Dynamics 365 CRM users who are looking for a powerful and intuitive tool to manage their busy schedules and tasks, Calendar 365 is highly ...
Microsoft Dynamics 365 is one of the most powerful business solutions available, and it is no surprise that many businesses are turning to it ...
Inogic Dynamics 365 professional services team has been empowering businesses to master Microsoft Dynamics 365 through customizations and conf...
In this video, you'll get to hear from one of the leading experts in Dynamics 365 Marketing, Megan Walker. The show notes can be found at the ...
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