Use session restore for seamless continuity in Customer Service
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
As customer service representatives juggle multiple cases, tabs, and applications throughout their day, interruptions—whether from b...
Cumulative Update (September, 2025) for Microsoft Dynamics 365 Business Central is now released. BC27: Public Preview The public preview for D...
In this short article, I’ll explain how to connect to an environment using a Service Principal with the KingswaySoft connector in an SSIS proj...
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...
1. What is Dynamics 365 Finance & Operations?Microsoft Dynamics 365 is a cloud-based business platform developed by Microsoft, which ...
If you're considering migrating your Dynamics CRM 365 Online to Dynamics CRM 365 On-Premise, this post offers guidance. While the cloud-based ...
This post highlights the benefits of leveraging Dynamics 365 Commerce to extend your existing Dynamics 365 Supply Chain Management application...
Microsoft has announced the 2022 release wave 1 plan for Dynamics 365 and Industry clouds, and this informative post highlights some watchlist...
Take Document Automation to the next level with the DocumentsCorePack Connector for PowerApps and PowerAutomate! The connector is designed to ...
In this tutorial, the author explains how to update the owner of a record in Dynamics 365 using C#. Previously, the AssignRequest message was ...
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