Effortless Chat Replies with Dynamics 365 Copilot
Copilot is an AI-powered assistant integrated into the Dynamics 365 Customer Service workspace that helps representatives respond faster and m...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Copilot is an AI-powered assistant integrated into the Dynamics 365 Customer Service workspace that helps representatives respond faster and m...
On July 1, we are introducing several new capabilities in Copilot for Service to further support agents working in their CRM of choice. The p...
If you're using Dynamics CRM 365 on-premise and are considering migrating to CRM 365 Online, this summary is for you. Migrating to the cloud o...
The new work order experience in Dynamics 365 Field Service, introduced in the 2023 release wave 2, offers a refreshed user interface that rev...
A new work order management interface is included in Dynamics 365 Field service release wave 2 of 2023. The new interface makes it easier to g...
In an age defined by single-click purchases, instant deliveries, and personalized experiences, customer expectations continue to rise, and fro...
Dynamics 365’s has come a long way since it’s days as a CRM system. The latest update to the Dynamics 365 platform will help further enh...
Modern technology and social media are evolving in the 21st century, as to become more suited to the needs of customers who are fussy, discern...
A recent service update for Dynamics 365 Unified Interface has caused an issue where grid columns shrink when selecting a row. This was due to...
In this blog post, you'll learn how to set the default font style and font size for Email records in Dynamics 365 Sales. When it comes to cust...