Dynamics 365 Customer Service – Use shift bookings to assign conversations
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Do you know “Companies utilizing AI have experienced over a 50% increase in lead generation claims resources. Also, as per the resources, “Com...
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...
Have you tried loading Microsoft’s, customer service workspace in multiple browsers? If you are working with Dynamics 365 Contact Center and h...
Get an introductory look at Dynamics 365 Sales through this informative video. The video provides a comprehensive overview of the software, hi...
Microsoft 365 and Office 365 licenses will soon have a new service plan called Immersive Spaces in Teams. Rollout is expected to begin in mid-...
Do you want to streamline your sales processes? Look no further than Dynamics 365 CRM. Zelite guided their client, The Academy, a government-o...
Are you looking to boost your sales revenue and streamline your sales process? Dynamics 365 Sales AI may be just the solution you need to take...
Microsoft Dynamics 365 CRM is a popular tool used by businesses of all sizes to automate interactions with clients and streamline their workfl...
If you're looking to streamline the process of generating quotes in Microsoft Dynamics 365 for Sales, this post offers practical tips to help ...
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