Dynamics 365 Contact Center – Desktop Companion App support for Embedded Mode
We are announcing the ability to use the Desktop Companion App in Embedded mode in Dynamics 365 Contact Center. This feature will reach genera...
We are announcing the ability to use the Desktop Companion App in Embedded mode in Dynamics 365 Contact Center. This feature will reach genera...
Copilot connectors enable organizations to integrate content from other external data sources into Microsoft Graph, improving Copilot’s intell...
We are enhancing the room booking experience in the new calendar experience across Outlook for Windows, Outlook for the web, and Teams by intr...
Access to People Skills on the Microsoft 365 profile card is expanding to Microsoft Teams. With this update, employees will be able to view sk...
Buildings, rooms and desks that are added to the Places directory will have new profile cards, accessible from Copilot Chat and across other M...
Currently, clicking on cited content in Copilot opens files outside of Copilot. With this new feature, content can be opened directly in Copil...
What Are Virtual Tables (Quick Context) Virtual tables allow Dataverse to read/write data from external systems without storing the data in Da...
I’m pressing pause on the current theme for my Copilot blog series, not because Copilot isn’t useful, but because I want to prove just how use...
Plugin Trace Logs in Dataverse are a built-in logging mechanism that help developers understand what happens inside a plugin while it is runni...
AI is no longer optional in CRM. With Copilot, forecasting models, and automation now embedded into Microsoft Dynamics 365, organizations expe...
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