Manage time-off requests with Dynamics 365 Contact Center
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...
In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how b...
If you're a Microsoft services user, it's important to stay up-to-date with any changes or updates related to those services. This is usually ...
Mike Morton (Vice President, Dynamics 365 Business Central) introduces the latest Business Central 2024 release wave 1 in this informative vid...
Introduction In today’s business environment, customer service excellence is no longer a differentiator; it’s a necessity. As we n...
The Microsoft 365 admin center is introducing a new version of the service health issue details screen to provide users with a better view of ...
Since customer service is the main channel via which a business interacts with its customers, it is crucial to the success of any busin...
This is a video tutorial that explains how to automate lead assignment to sales personnel using assignment rules in Dynamics 365 CRM. If you'r...
Microsoft Teams offers a host of powerful features that can be tailored to support specific goals, such as project management. In this tutoria...
New video out now – Power Tips: Dynamics 365 for Customer Service! This is another quick catch up with Heidi (LinkedIn, Twitter,...
Azure
Dynamics 365
Microsoft 365 Sharepoint
Microsoft 365 Teams